Privacy Policy
We accept items for Exchange or Refund within 14 DAYS of the purchase date
Optional shipping fees such as Express or Overnight shipping are not refundable.
The item(s) that are returned for an exchange or refund MUST be new, unworn, unwashed, unaltered merchandise in good condition with original tags attached.
Domestic and international returns must be returned to us within 10 business days from the day we have approved your return authorization request. The item(s) must meet the following criteria:
Without showing any signs of damage or wear in any way.
Items must not have been worn, used, altered, ironed, washed, or dry cleaned.
Items returned to us MUST have all the original tags attached (and must not be removed) and include undamaged original packaging. Items must be returned in the conditions in which they were received.
NOTE: When trying on clothing, please take special care to ensure you are not wearing any deodorant or cologne that can leave a mark or scent.
In case product are returned with missing tag or seal cut, we will deduct $10 from your credit in case of a refund or store credit.
ALL EXCHANGES AND RETURNS MUST BE AUTHORIZED. Please contact us through email: [email protected]
NOTE: For sanitary and safety reasons, all sales on face masks are final and we are not able to accept returns or issue refunds.
We’ll do our best to take care of you.
Please return to:
Edens Hawaii. Inc
ATTN: Return
819 Moowaa Street #207
Honolulu, HI 96817